A Few queries we come across everyday, let's connect to get into more details.
In the case of Cloud Plans, all the software is hosted by Qryptal on Amazon Web Services (AWS) and the customer does not need to install any software. In the case of On Premise, we provide the software which the customer installs and runs on their computer systems directly.
We always recommend starting with the Cloud as you can be up and running quickly without the need to install or deploy any software. However if your organization requires such solutions to run only within the organization’s network, then you’ll need the On Premise version.
If you are not sure, our recommendation is to start with Cloud. You can always move back and forth between the two options as your needs change.
Our paid cloud plans are month to month and you can cancel at any time. If you cancel your subscription, we will move you to the free plan on the expiry of the current month or the period for which your subscription is paid for.
Your earlier generated codes will continue to be validated under the Free plan.
Similarly for On-Premise, you can always get a new Core (free) license to continue using Qryptal with light generation volumes and validation of all codes - including previously generated ones.
We have designed our offering to scale up and down with your needs without locking you into any long term commitments.
We do not offer any refunds because we expect you to sign-up only after a trial and we do not insist on any long term commitments.
In case of the free Cloud plan, there is a hard stop at 25 codes per month. You will not be able to generate any more codes once you have reached this limit. If you need to, you will have to move to a paid plan.
For the paid Cloud plans, there is a quota which is included in the subscription. Once this is crossed, the additional codes generated will be charged at a specific rate per code as mentioned in each tier. This additional amount will be billed at the beginning of the next month along with your usual monthly subscription fee.
Yes there is a discount for Cloud plans if you choose to pay upfront for the full year instead of monthly subscription. Under the annual payment option, you will pay for 10 months and get 12 months worth of services for each tier.
In case of on premise plans, we have a rate limit which constrains the number of codes generated in any 24 hour period depending on the plan that you are on. E.g for the Core (free) plan, this limit is 50 per day. So at any point of time you can’t generate more than 50 codes over a 24 hour period. If you exhaust the limit then you will either need to wait until new quota frees up in time or contact us to move to higher limit license.
This limit also applies for all Generator API Calls: generation, revocation and updation of already existing codes. However this does not apply for validation and every plan comes without any limits for validation.
There are a few different ways of validating the QR codes generated using Qryptal. When your organisation is setup on Qryptal - your domain will be used to create a validation page with your branding at verify.
In the cloud option - we will run this server on your behalf. The On-Premise software also includes this server. This validation page will offer three options for users to validate your secure codes:
You can try all these options by visiting https://verify.youco.site
Additional validation options:
Bulk/Programmatic Validation: If you would like to automate the validation or have a need to do bulk validation of Qryptal secured documents, then the Qryptal Validation Server can be deployed for such scenarios where your internal system can programmatically validate secure codes using the API.
Validation with your own mobile App: Qryptal Mobile Validation SDK can be licensed to add validation capabilities to your App.
Please contact us for more details on licensing the above products.
Credit Card: for cloud plans and On-Premise licenses
Wire Transfer: for annual cloud plans and On-Premise licenses
We always bill on the first of every month for that month.
If you start in the middle of the month we will prorate the billing to the end of the month . E.g if you start on 20th December, we will charge you for the remaining days of that month at the time of signup. Subsequently you will be billed monthly on the first of the following month in advance.
Yes, as indicated in the pricing table - we have special rate limits for Government Users. We define a Government User as one from a bona fide Government Department with a verified domain and authorised contact. Kindly provide the relevant details for us to check and confirm.
No problem - please write to email@example.com with your reasons.
No the earlier agreed pricing will continue to apply. If you want this pricing then you have to move to the new Vqode 2 (API v2) platform. Please contact us to help you with this.